Contact us

If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.

Our customer service team is available to assist you and provide you with the information you need

Address:1345 Seaboard Industrial Blvd,Atlanta,Georgia,3031,US

Phone:+1 (574) 375 11 98

Hour: 9:00 AM - 6:00 PM (EST), 7 Days a week
Our Team Will Be In Touch Within 12 Hours!

Email: help@motogearworld.com

Important Notice:

Effective May 2nd, the United States will begin cancelling duty-free status for shipments valued under $800, imposing a 120% tariff. Due to these changes in U.S. customs policies, processing times at customs have been extended, leading to delays in most of our shipments. We sincerely apologize for any inconvenience caused. We are actively coordinating with our shipping partners to mitigate these delays.

We assure you that we will not increase prices. Additionally, we will subsidize shipments affected by these tariffs. Please trust us as we navigate through this challenging situation together. If you have any questions, please don't hesitate to contact us.

Thank you for your understanding and patience.

Q1:When will my order ship?
A1:Due to the current instability, please check your order page for shipping updates. If it hasn't been marked as shipped yet, we expect it to ship around May 4th. You will receive a notification and tracking email once it ships.

Q2:What is the shipping time?
A2:Shipping times are currently delayed. Normally, shipping takes 7-12 days, but due to policy impacts, this may be delayed by approximately 4-7 days. We appreciate your patience during this time.

If you need any further assistance, feel free to contact us. Thank you for your understanding and patience.